The ECO EMSAPP is operated and managed by Shanghai ELECNOVA Energy Storage Co., Ltd. Before using the ECO EMS APP, please carefully read this Privacy Policy.

We value the privacy of our users. When you use our products, we may collect and use your relevant information. We understand the importance of personal information to you and will do our best to protect the security and reliability of your personal information. This Privacy Policy explains how we will collect and use your personal information to help you understand your rights. Please read and understand this Privacy Policy carefully before using our services.

You can use our services in various ways. For this purpose, we will explain to you how we collect and use information, as well as what methods you can use to protect your privacy rights.

Our privacy policy includes the following issues:

1、The information we may collect and the purpose of collecting it

2、How do we collect and use your personal information

3、How do you access and control your personal information

4、How do we share, transfer, and publicly disclose your personal information

5、The purpose, method, and scope of collecting and using personal information through third-party SDK

6、Minors using our services

7、How do we ensure the security of your information

8、This Privacy Policy Update

9、Applicable scope

10、How to contact us

1. The information we may collect and the purpose of collecting it

When we provide services, we may collect, store, and use the following information related to you. If you do not provide relevant information, you may not be able to register as our user or enjoy certain services we provide, or may not be able to achieve the desired results of the relevant services.

1. When you register and log in to an account, you need to provide us with some personal information, such as phone number, email address, etc; When you need to change your account password, please enter a new password to complete the reset; When you need to modify your phone number, please enter the new phone number and SMS verification code; When you need to modify your email address, please enter the new email address and get the correct security code from your new email box.

(1) Mobile phone number, used for account registration, receiving verification codes, retrieving passwords, and message push;

(2) Email, used for account registration, receiving verification codes, retrieving passwords, message push and identity verification.

2. The information you browse through our products, share with other users, and the information stored when you use our services;

(1) Camera permission information refers to the information collected about your camera permissions when you enable the camera function and use the relevant services we provide based on this function, such as the profile picture information you upload through the camera;

(2) Using SMS notifications and message push services

When you use SMS notifications, email services and message push services, we will collect your phone number, email address, device information, and account information to send you relevant notifications in a timely manner. If you do not provide the above information, you will not be able to use such notification and messaging services. But this does not affect your normal use of other functions on this platform.

1. For more information, in order to better utilize the features of this product, we may also collect additional information about you, including:

•Allow programs to access network connections: may generate GPRS traffic for displaying data and information within the app;

•Allow back-end services to be upgraded to front-end services: used for push notifications, message reminders, and other services;

•Allow access to vibration devices: used for message reminders and push services;

•Allow reading of system settings: Obtain device permission activation status through system settings;

•Allow programs to obtain task information: used by some systems to determine whether this program is the currently running application;

•Allow programs to write to external storage: used for local access to files such as images;

•Allow reading and writing system settings: used to complete third-party notification push;

•Allow programs to obtain network information status: for use in image file download scenarios;

•Allow wake-up lock: Allow programs to continue running background processes even after the phone screen is turned off, used for message push and other services to continue running even after the phone screen is turned off;

•Obtain hardware serial number and software installation list: Use the hardware serial number to uniquely identify users, and use the software installation list to determine whether they can share relevant applications, in order to provide social sharing services.

II. How do we collect and use your personal information

We may use the information collected during the process of providing services to you for the following purposes:

1. Providing services to you;

2. When we provide services, we use them for authentication, customer service, security prevention, archiving, and backup purposes to ensure the security of the products and services we provide to you;

3. Help us design new services and improve our existing products;

4. Enable us to better understand how you access and use our products, in order to respond to the needs of users, such as language settings, location settings, help services and instructions, or to respond to you and other users in other aspects;

5. Software certification or management software upgrades;

6. Requirements for the use of third-party service functions in software;

7. Engage you in a survey about our products and services.

In order to provide you with a better experience, improve our products or for other purposes that you agree to, and in compliance with relevant laws and regulations, we may use the information collected through a certain service in an aggregated for our other services. For example, the information collected while you are enjoying one of our services may be used in another service to provide you with specific content or to display information related to you. If we provide corresponding options in the relevant services, you can also authorize us to use the information provided and stored in that service for our other services.

III. How do you access and control your personal information

We will do everything possible to take appropriate technical measures to ensure that you can access, update, and correct your registration information or other personal information provided when using our products. When accessing, updating, correcting, and deleting the aforementioned information, we may review your information to ensure account security.

IV. How do we share, transfer, and publicly disclose your personal information

1. Share your personal information

We will not proactively provide your personal information to other personal information processors. We will only share your personal information for legitimate, reasonable , necessary, specific, and clear purposes, and only share necessary personal information. In the following situations, we will provide your personal information to other personal information processors, inform you of the recipient's name or name, contact information, processing purpose, processing method, and type of personal information, and obtain your separate consent. At the same time, we will sign strict confidentiality agreements with our partners, requiring them to strictly follow our instructions, this guide, and any other relevant confidentiality policies and take security measures to process your personal information. We request that our partners have no right to use the shared personal information for any other purpose.

2. Transfer your personal information

In principle, we will not transfer control of your personal information to other companies, organizations, or individuals. If a merger, acquisition, or bankruptcy liquidation occurs, it will involve the transfer of personal information. In this case, we will inform you of the recipient's name or contact information, and require new companies or organizations that hold your personal information to continue to be bound by this guideline. If there is any change in the collection and processing of personal information as stipulated in this policy, the company or organization will seek your authorization and consent again.

3. Publicly disclosing your personal information

We will not publicly disclose your personal information unless we obtain your separate consent.

Special note: In the process of using this app, your personal information that you actively share and share is not restricted by this policy (such as forwarding content to other Internet platforms). You should note that any information you share can be read, collected, and used by any third party. Please carefully consider the content published and disseminated through this application containing your personal information. You fully understand that when you make your own disclosure, this application only stores content or system logs containing such information, but will not proactively identify such information as your personal information. As long as you do not delete the information you have publicly released, the information may remain in the public domain; In some cases, even if you delete the information you publicly release, the information can still be independently cached, copied, or stored by other users or third parties who are not associated with or controlled by the company, or saved in the public domain through other users or third parties.

V. The purpose, method, and scope of collecting and using personal information through third-party SDKs

We may access third-party SDK services and share some of your information collected in accordance with this policy with the third-party service provider in order to improve customer service and user experience:

Third-party Push SDK: MobPush

Personal information involved: system operation information (device platform, system version, device model, device manufacturer, device brand, screen resolution), network status information (IP address, operator information, WiFi information, base station information, SSID, BSSID), device identification information (iOS advertising identifier (IDFA), international mobile device identification code (IMEI), anonymous device identifier (OAID), international mobile user identification code (IMSI) Advertising ID, VAID, AAID, SIM card identification code (ICCID), SIM card serial number, Android ID, Serial Number. If there is any inconsistency between the collection and the identification information of the aforementioned equipment, the specific collection situation listed under the specific product/service item shall prevail. ), Geographic location information (rough and/or precise location information), application list information

Partner entity: Shanghai Zhangzhitao Information Technology Co., Ltd

Purpose of use: To provide message push services

Usage scenario: Used during message push

Collection method: SDK self collection

Official website link: https://www.mob.com/

Privacy Policy Link: https://www.mob.com/wiki/detailed?wiki=637&id=136

OPPO Push SDK

SDK name: com.heytap.msp (OPPO; OPPO push) involves personal information types such as device identifiers (such as IMEI, ICCID, IMSI, Android ID, GAID), application information (such as application package name, version number, and running status), network information (such as IP or domain name connection results, current network type)

Purpose of use: Push messages

Usage scenario: Used when pushing messages on OPPO mobile terminals

Third party entity: Guangdong Huantai Technology Co., Ltd

Data processing method: a secure processing method through encrypted transmission and processing

Official website link: https://open.oppomobile.com/new/introduction?page_name=oppopush

Privacy Policy: https://open.oppomobile.com/wiki/doc#id=10288

Xiaomi Push SDK

SDK names: com. xiaomi. mipush (Xiaomi; Xiaomi push), com. xiaomi. push (Xiaomi; Xiaomi push)

Types of personal information involved: device identifiers (such as Android ID, OAID, GAID), device information

Purpose of use: Push messages

Usage scenario: Used when pushing messages on Xiaomi mobile terminals

Third party entity: Beijing Xiaomi Mobile Software Co., Ltd

Data processing methods: through de identification, encrypted transmission, and other security methods

Official website link: https://dev.mi.com/console/appservice/push.html

Privacy Policy: https://dev.mi.com/console/doc/detail?pId=1822

Huawei HMS SDK

SDK Name: com. huawei. hms (Huawei push), com. huawei. agconnect (Huawei intermodal application) SDK

Types of personal information involved: application basic information, device identifiers within the application, hardware information of the device, system basic information, and system settings information

Purpose of use: Push messages

Usage scenario: Used when pushing messages on Huawei mobile terminals

Third party entity: Huawei Software Technology Co., Ltd

Data processing methods: through de identification, encrypted transmission, and other security methods

Official website link: https://developer.huawei.com/consumer/cn/

Privacy Policy: https://developer.huawei.com/consumer/cn/doc/

Development/HMSCore Guides/sdk data security 00000 1050042177

Google Firebase Cloud Messaging (FCM)

SDK Name: Firebase Cloud Messaging (FCM)

Types of personal information involved: application basic information, device identifiers within the application, hardware information of the device, system basic information, and system settings information

Purpose of use: Push messages

Usage scenario: Used when pushing messages on foreign mobile terminals

Third party entity: Google

Data processing methods: through de identification, encrypted transmission, and other security methods

Privacy Policy: https://firebase.google.com/docs?hl=zh-cn

Privacy Policy: https://policies.google.com/privacy?hl=zh-cn

VI.Minors using our services

We recommend that children under the age of 13 use products or services with the permission and guidance of their legal guardians. We will not collect personal information of the other party without knowing that they are children, nor will we disclose their personal information to any third party. The guardian has the right to refuse further collection of the personal information of the ward by us and its affiliated companies, or require us and its affiliated companies to delete the personal information of the ward. If we discover that we have collected personal information of children under the age of 13, we will take measures to delete this information as soon as possible.

VII.How do we ensure the security of your information

1. Your account has security protection functions, please keep your account and password information safe. We will only retain your personal information for the period necessary for the purposes stated in this Privacy Policy and within the time limit required by laws and regulations;

2. We only allow employees and authorized personnel of service companies who need to know personal information in order to assist us in processing it, and they are required to fulfill strict contractual confidentiality obligations. If they fail to fulfill these obligations, they may be held legally responsible or their relationship with us may be terminated;

3. For us, the security of your information is very important. Therefore, we will continuously strive to ensure the security of your personal information and implement full security encryption measures for storage and transmission to prevent unauthorized access, use, or disclosure of your information. At the same time, the specific content of certain encrypted data is not accessible to anyone except the user themselves.

VIII. This Privacy Policy Update

We may revise the terms of this Privacy Policy in a timely manner, which constitutes a part of this Privacy Policy. If the revision results in a substantial reduction of your rights under this Privacy Policy, we will notify you by prominently displaying a notice on the homepage, sending you an email, or other means before the revision takes effect. In this case, if you continue to use our services, you agree to be bound by the revised Privacy Policy.

IX. Applicable scope

This privacy policy only applies to all services provided by this application and does not apply to third-party products or services that have separate privacy protection policies and are not included in this privacy policy.

X. How to contact us

If you have any questions, complaints, opinions or suggestions regarding this privacy policy, personal information security, and the protection of personal information of minors, you can contact us. We will review the issue as soon as possible and respond promptly after verifying your user identity.

Contact information: (+86)510-86199988

Mailing address: No.1 Dongding Road, Jiangyin, Wuxi, Jiangsu, China

The copyright of this Agreement is owned by ELECNOVA, and ELECNOVA reserves all rights to interpret this Agreement.

Shanghai ELECNOVA Energy Storage Co., Ltd.